ICS Group

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ICS Group

ICS Group



Businesses stand or fall by the quality of their customer service. And, for organisations which do not have their own in-house call centre, outsourcing to professionals makes all the difference.

Based in Nottingham, the heart of England, ICS is one of the UKs leading customer contact operators. We create tailored call handling packages that help our clients communicate clearly, effectively and professionally, and speak to their customers and target customers 24 hours a day, 365 days a year.

A combination of cutting-edge technology, highly-motivated agents and a passion for delivery has brought us a client list that runs from multinational brands to regional businesses, both B2B and B2C.

To make your business more customer-friendly, call us now on 0800 077 6660 or email us on webenquiry@icsgroupuk.com.